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Child Safety

South East Leisure’s Commitment to Child Safety and Wellbeing

South East Leisure has zero tolerance for child abuse or endangerment and is committed to the ongoing safety of all children and young people, recognising that children and young people have the right to feel safe and to always be safe. As a child safe organisation South East Leisure will take deliberate steps to protect children and young people from physical abuse, sexual abuse, emotional abuse, neglect, and exposure to family violence. 

South East Leisure’s Commitment to Child Safety and Wellbeing

SEL is committed to providing an environment where children and young people accessing sports and recreation are safe and feel safe, empowered and secure. At SEL, our core values of Care, Open, Fun and Sustainable are the cornerstones of our practices, fostering safe, enjoyable, and inclusive environments for all children regardless of their cultural background, abilities, or beliefs.

We commit to:

  • Maintaining a zero-tolerance approach towards child abuse (including grooming for abuse) and reportable conduct, recognising the paramount importance of our responsibilities for child safety and wellbeing.
  • Proving an environment that respects and supports everyone, with particular emphasis on the cultural safety of Aboriginal and Torres Strait Islander children and young people, children and young people from a culturally and/or linguistically diverse backgrounds, children with disabilities and children who identify as LBGTQIA+.
  • Empowering children and vulnerable individuals by informing them of their rights and responsibilities and supporting them to speak up about any matters of importance to them, including if something goes wrong. We work to include the participation of children in decision making regarding any services or other matters affecting them.
  • Preventing children and vulnerable people’s abuse and identifying risks early, and where possible, to remove and reduce these risks. • ensuring all allegations and safety concerns are treated seriously and consistently in line with SEL’s policies and procedures, and all relevant legislation.
  • Upholding and following our legal and moral obligations to contact authorities when it is concerned about a child or young person’s safety.
  • Maintaining robust human resources and recruitment practices for all SEL Team Members and volunteers, ensuring they are properly screened.
  • Regularly training, educating and screening our directors, employees, volunteers and contractors (including referees) to provide a child safe environment.
  • Regularly reviewing and improving upon our Child Safety and Wellbeing program.

SEL has specific policies, procedures and training in place which supports its leadership team, employees, contractors and volunteers to achieve these commitments.

Reporting a Child Safety Concern

The safety of children and young people is everyone’s responsibility. 

If you believe a child or young person’s immediate safety is compromised or they are at risk of danger or harm, please call the Police on 000.

If your concern is related to the conduct of a South East Leisure employee, volunteer, contractor, or anyone working in one of our facilities, or if you wish to speak to our Child Safety team, please contact us directly by: 

  • Using the form below which will be sent directly to the child safety team at South East Leisure.
  • Telephoning our customer service team on (03) 9767 3100 and asking to speak to the South East Leisure Child Safety officer.

If you speak a language other than English, you can contact the Translating and Interpreting Service (TIS). Telephone 13 14 50 and ask to be put through to telephone number (03) 9767 3100.

All reports made to South East Leisure will be treated seriously and responded to in accordance with our legal obligation.

Support Resources

Support resources for Children and Young People

Kids Helpline 
A free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25. If you need to speak to a counsellor at Kids Helpline telephone 1800 551 800, 24 hours a day, 7 days a week for any reason.

Watch this video to see what you can contact Kids Helpline for

Speak up – it’s your right
All children have rights, no matter who you are. This includes the right to be safe and feel safe and to have your say in decisions impacting you. Being safe means, no one should hurt you, treat you badly, or make you feel uncomfortable. Feeling safe means, you can trust the adults around you and feel happy in the places you go.

If you do not feel safe or need help please speak up by: 

  • Telling a adult you can trust.
  • Letting any of the team members at South East Leisure know.
  • Calling the Police.
  • Contacting the Kids Helpline.

Support resources for families, parents and carers

The Orange Door (1800 319 354)
Help and support for family violence and families in need of support with the wellbeing and development of children.

1800RESPECT (1800 737 732)
24-hour national counselling line for anyone who is experiencing or is supporting someone experiencing, family and domestic violence and/or sexual assault.

13YARN (13 92 76)
13YARN is an Aboriginal & Torres Strait Islander crisis support line providing a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Worker who can provide support 24 hours a day, 7 days a week.

Responding to disclosures of child abuse 
When a child discloses abuse it can be hard to know how to respond and what to do. KidsHelpline provides some tips to help.

Information for parents and carers about the Child Safe Standards 
When a child is in the care of an organisation parents and carers want to know that they will be safe from abuse. The Commission for Children and Young people (CCYP) outlines how the Child Safe Standards have been designed to prevent child abuse in organisations.